Knowledge Centre

I had the pleasure of working with Mel and Candice from Gateway Finance for my home loan, and I couldn't be happier with their service. They were both incredibly professional, knowledgeable, and responsive throughout the entire process. They took the time to explain everything clearly and guided me through each step, making what could have been a stressful experience much easier. I highly recommend them for anyone looking for expert advice and reliable support with home financing!

Working with Mel from Gateway finance was great and positive experience. As broker she carried all the load. Sorted my finance out, walked me through the process and was always happy to answer any and all questions I had. From pre-approval all the way to formal approval and settlement. Mel was proactive and always followed up which relieved me of all of the stress of having to be on top of everything. Mel is well versed in the industry and was especially patient and helpful to me in translating the industry jargon into helpful layman terms. I felt my needs in this financial journey were met with professionalism, courtesy and respect.

The service from Mel and Candice at Gateway Finance was exceptional. They worked quickly, effectively and provided professional advice that made the nerve wracking process of buying my first home a breeze. If you are looking for a Finance Broker that will go above and beyond for you, then I couldn’t recommend them enough.

I recently had the pleasure of working with Gateway Finance, and the communication and service were exceptional. Mel was super helpful and professional throughout the entire process. I highly recommend Gateway Finance for all your financial needs!

Mel & her services were recommended to me by a friend. I was told she was "wonderful & gets the job done". That proved to be the understatement of the year! Not only Mel is wonderful and gets the job done, she managed to turned what I thought would be a struggling & tedious journey, into a smooth, hassle free tailored & personalised experience that I can't fault in any way. Her customer service is second to none, made me feel heard, understood, meet all my needs, and was full of reinsurance throughout it all. I would highly recommend Mel and Gateway Finance especially to those new to the lending/finance world & who wouldn't know where to start from.

Mel from Gateway Finance was beyond amazing in helping me to purchase my first property. Using the Family Home Guarantee and First Home Buyers Assistance Scheme. She made the overwhelming process so smooth and easy. She was very knowledgeable and great at communicating, continuously answering my many questions. She also offered great advice and options. Thank you so much for helping me achieve my goal as a single parent you are exceptional.

I appreciate Mel rom Gateway Finance for the outstanding service provided during my mortgage process. Mel's professionalism, prompt communication, and attention to detail made the entire experience smooth and stress-free. I felt well-informed at every step, and Mel's expertise was evident throughout. Highly recommend Mel Taylor and Gateway Finance for their excellent service in securing a mortgage.

Mel and her team, who have provided my mum and I with amazing service in securing Finance for our very first home. With being unsuccessful with a previous broker, Mel has come out with the goods, with always being so quick to communicate, respond to enquiries and act quickly to secure our finance. Mel is very knowledgeable about the current market and the banking/loan process. This has given mum and I the confidence in making an offer and securing our very first home. Mel made the processes smooth with her attentiveness providing updates regularly throughout. Overall, Mel is amazing at her job, and I cannot recommend Mel and her team highly enough.

I can't rate the services of Mel Taylor and the Gateway team more highly for my family members recent loan application. Having personally experienced Mel's expertise previously, I confidently referred her to my family for their first home purchase. Mel's performance was impressive, handling complex aspects of their application process with remarkable skill. Her deep knowledge of the finance and loan industry stood out, simplifying a complex process for my family. Mel's commitment to clear and prompt communication made the process smooth, transparent, and very efficient. Glad to see she is part of a brokerage that clearly values her dedication to customer service. Mel's professionalism and thorough approach provided them with a sense of confidence and ease. It's evident that her brokerage supports her high standards of service. Again, I'd highly recommend Mel as an excellent choice for anyone seeking knowledgeable, efficient, and reliable mortgage advice and services, with just that little bit of added care and support.

Jason is very thorough and went above and beyond for us. He explains every thing in Rey high detail. You won’t find anyone who knows there stuff like Jason. Would highly recommend.